Book Acknowledgements

I didn't put an acknowledgements section in the book because 99% of the readers aren't reading the book to see who I thanked, they're reading it for the content (hopefully). So here's the acknowledgments.

First, by far, thank you to Will Weisser who was my editor. It is a much better book due to his efforts. There were numerous times during the process I so wished he would stop. But he didn’t. And by pushing me to the last bloody page, he helped me create something much better.

Second is, of course, Shirley. She talked with me a lot as I thought through what to put in the book and, equally important, what to leave out. And she talked through what actually occurred and what we should have learned from each issue.

Thanks to Jim Carter & Ryan Fligg who reminded me of different incidents in the history of the company.

Thanks to Shirley (again) and Pete Stewart for reviewing the final copy.